A major US bank had suffered a disaster at its site in the New York financial district and was trying to re-establish itself at a new location in mid-town Manhattan.
This institution with headquarters in New York had its wide area network (WAN) provided by an outsourced virtual private network (VPN). It was suffering significant performance reliability issues which included total network failure during the NYC power outages.
This major financial institution had a global telecom platform that was approaching obsolescence and had embarked on a comprehensive upgrade program. Six months in it was regularly failing to complete projects on time and on budget so JP Reis were called in to create and operate PMO.