US Bank recovers telephony services post relocation

A major US bank had suffered a disaster at its site in the New York financial district and was trying to re-establish itself at a new location in mid-town Manhattan. The bank’s telecom service provider was exploiting a regulatory change to transfer all existing numbers to an appropriate exchange but was failing to deliver satisfactory performance at the new site. The bank was struggling to convince its provider of these issues.

JP Reis were asked by the bank to perform a technology engineering audit during which stress-testing clearly identified the points of failure. The results of our advanced testing program meant that we were able to communicate effectively with the service provider thus facilitating the re-engineering of carrier facilities required to get the bank’s telephony fully operational.

JP Reis has established itself working in mission critical environments where downtime costs vast amounts of money. Our banking clients trust us to deliver and so can you.

Find out how JP Reis can help your corporation protect vital communications infrastructure and troubleshoot existing services here.