In 2016, a top investment bank asked JP Reis to assist with a huge migration to Cisco UC cluster version 8.6.
Voice Recording systems can fail due to technical reasons or incorrect configuration. Optimizing the existing environment at the technical, process and governance level is the best way to reduce the risk of failure and therefore of non-compliance.
TIMM™, the software-enabled telecom migration service from JP Reis, has been well-received when deployed with Tier 1 banks. It combines a refined toolset with our industry-leading program management.
JP Reis used their software enabled TIMM™ service to manage the trader voice technology upgrade on one of London’s largest trading floors. The main TIMM Hub™ was hosted on a dedicated external server.
A well-known media company wanted to replace its ageing technology estate and embrace modern working practices. Their IT team realized that like for like replacement would be inefficient and that outside expertise would be required to achieve the best results.