AI Chat Surveillance for an Investment Bank

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Our data scientists have created an AI surveillance solution for Bloomberg’s IM service, Instant Bloomberg [IB], for a global investment bank. Banks are reluctant to let large organizations develop models based on their data. Context Today’s trading floor communications take place across multiple systems and modalities. Voice remains a primary channel, but the bulk of […]

What Happens When Release Management Goes Wrong

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There is no secret to why a global outage occurred on Friday 19th July 2024, it was due to a breakdown in best practice IT management and all parties in the chain must bear some responsibility. Release Management While most larger organizations implement release management processes before deploying new software builds, one area that has […]

TIMM™: The Complete Migration Solution

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TIMM™: The Complete Migration Solution TIMM™ Optimizes Communications Management It starts when the suite of APIs in TIMM Connect™ pull data into TIMM Hub™. From that point, managers and administrators are empowered with an enhanced dataset that allows informed product selections, precise system migrations and automated connection provisioning within a compliance framework. Every change is […]