Trader Voice Post-COVID

Trader Voice is still a key technology. The bulk of trades are made electronically now but people need to talk. Internal discussions and conversations between counterparties are as important as ever and communications leading up to a trade are regulated. The pandemic has brought a new dimension of complexity because traders are working remotely, away from governed environments. Your trading communications infrastructure may include turrets (dealerboards), soft-clients, UC systems, telephones and one or more compliance system. It’s important to get it right.

financial trader looks at screens

Leading Trader Voice Expertise

JP Reis was founded to deliver international trading infrastructure transformations. We maintain our leadership status in this vertical based on research-driven expertise in voice services and our track record of successful project delivery. We are engaged in development and integration programs that will change the face of Trader Voice as the sector continues to evolve and traditional devices slowly give way to UC and soft-client solutions. The trading turret may be nearing the end of its product lifecycle but it’s still a big enough market to attract new entrants and we understand them all.

Regulatory Compliance

The ability to reconstruct multi-channel communications leading up to a trade has become important for regulatory compliance and litigation defense. The best way to achieve this is with integrated infrastructure that allows compliance recording across voice, IM, SMS, email, social media and video with reconstruction becoming part of business as usual. The industry is strting to catch up with the idea of normalizing data within a single repository that can be easily searched. We will help you to create a strategy to achieve that while solving immediate problems of data retrieval from legacy formats.

As trading floor and wider enterprise communication technology experts we can upgrade your current infrastructure and migrate services and apps to virtual environments in-house, in co-located data centers or The Cloud. Call JP Reis if you intend to:

  • optimize your trading communications infrastructure;
  • reduce operational costs;
  • resolve interoperability issues, and reduce outages and downtime;
  • upgrade or relocate;
  • demonstrate your compliance solution is fit for purpose;
  • plan a new office or green-field development.
  • extend the life of legacy solutions.